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robca200
Guest





Posted: Mon Aug 15, 2005 12:23 pm 

Hi
I have paid my$5 subscription to fly away but cannot log on it keeps saying not recognized why? please sort out for me as i am not getting any replies from them
Rob
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99jolegg
Chief Captain
Chief Captain


Joined: Jun 26, 2004
Posts: 5430
Location: UK

Posted: Mon Aug 15, 2005 12:26 pm 

You should be given an account after receiving a conformation email. If you don't receive that email, then check your junk and spam folders as it sometimes ends up in there. Also keep emailing them at accounts@flyawaysimulation.com

Let us know how you get on Wink
Click below to support FSF:
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cadaha
Guest





Posted: Wed Nov 16, 2005 1:08 pm 

Yeh same here. No replies to emails for the past three days. Anyone know why it takes so long? Cool
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Greekman72
Chief Captain
Chief Captain


Joined: Jun 15, 2005
Posts: 7060
Location: Hellas

Posted: Wed Nov 16, 2005 1:17 pm 

cadaha wrote:Yeh same here. No replies to emails for the past three days. Anyone know why it takes so long? Cool


There are a lot of requests for registration my friend and it takes some time in order your account activated ,so the only think we have done in past when we were in your position is patient. Very Happy
Very very soon you ll gonna get this e-mail.Usually it takes 2-3 days but it happens sometimes to pass this time.Although there is no reason to worry,i can understand your inpatient to join us and we looking forward to see you as a member here.

Welcome in advance. Wink

Friendly.
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Insight
Chief Captain
Chief Captain


Joined: Feb 17, 2005
Posts: 1273
Location: UK, South East

Posted: Wed Nov 16, 2005 1:39 pm 

make sure you check your junk mail for the email from fly away.

Sometimes it gets thrown in there
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Greekman72
Chief Captain
Chief Captain


Joined: Jun 15, 2005
Posts: 7060
Location: Hellas

Posted: Wed Nov 16, 2005 1:42 pm 

Insight wrote:make sure you check your junk mail for the email from fly away.

Sometimes it gets thrown in there



Wall Bashing I forgot this.... Embarassed
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jarred_01
Chief Captain
Chief Captain


Joined: Aug 29, 2005
Posts: 1037
Location: Hamilton, New Zealand (NZHN)

Posted: Thu Nov 17, 2005 7:23 am 

Maybe something should be done about this problem of the account taking a few days to activate.

Any chance of making a 'sticky' for new site members saying that their account can take a few days to activate, and to check their junk mail? Or maybe adding in a screen when you subsribe to flyaway saying the above information?

Thanks,
Jarred. Smile
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