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    Post new topic   Reply to topic    Fly Away Simulation Forum Index -> Site Bugs and Errors
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    robca200
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    PostPosted: Mon Aug 15, 2005 12:23 pm    Post subject: Logon Reply with quote

    Hi
    I have paid my$5 subscription to fly away but cannot log on it keeps saying not recognized why? please sort out for me as i am not getting any replies from them
    Rob
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    99jolegg
    Chief Captain
    Chief Captain


    Joined: Jun 26, 2004
    Posts: 5435
    Location: UK

    PostPosted: Mon Aug 15, 2005 12:26 pm    Post subject: Reply with quote

    You should be given an account after receiving a conformation email. If you don't receive that email, then check your junk and spam folders as it sometimes ends up in there. Also keep emailing them at accounts@flyawaysimulation.com

    Let us know how you get on Wink
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    cadaha
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    PostPosted: Wed Nov 16, 2005 1:08 pm    Post subject: Reply with quote

    Yeh same here. No replies to emails for the past three days. Anyone know why it takes so long? Cool
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    Greekman72
    Chief Captain
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    Joined: Jun 15, 2005
    Posts: 7124
    Location: Hellas

    PostPosted: Wed Nov 16, 2005 1:17 pm    Post subject: Reply with quote

    cadaha wrote:
    Yeh same here. No replies to emails for the past three days. Anyone know why it takes so long? Cool


    There are a lot of requests for registration my friend and it takes some time in order your account activated ,so the only think we have done in past when we were in your position is patient. Very Happy
    Very very soon you ll gonna get this e-mail.Usually it takes 2-3 days but it happens sometimes to pass this time.Although there is no reason to worry,i can understand your inpatient to join us and we looking forward to see you as a member here.

    Welcome in advance. Wink

    Friendly.
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    Insight
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    Joined: Feb 17, 2005
    Posts: 1275
    Location: UK, South East

    PostPosted: Wed Nov 16, 2005 1:39 pm    Post subject: Reply with quote

    make sure you check your junk mail for the email from fly away.

    Sometimes it gets thrown in there
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    Greekman72
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    Joined: Jun 15, 2005
    Posts: 7124
    Location: Hellas

    PostPosted: Wed Nov 16, 2005 1:42 pm    Post subject: Reply with quote

    Insight wrote:
    make sure you check your junk mail for the email from fly away.

    Sometimes it gets thrown in there



    Wall Bashing I forgot this.... Embarassed
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    jarred_01
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    Joined: Aug 29, 2005
    Posts: 1039
    Location: Hamilton, New Zealand (NZHN)

    PostPosted: Thu Nov 17, 2005 7:23 am    Post subject: Reply with quote

    Maybe something should be done about this problem of the account taking a few days to activate.

    Any chance of making a 'sticky' for new site members saying that their account can take a few days to activate, and to check their junk mail? Or maybe adding in a screen when you subsribe to flyaway saying the above information?

    Thanks,
    Jarred. Smile
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    Air New Zealand Boeing 777-200ER ZK-OKB touches down on the tarmac at Christchurch, New Zealand (CHC / NZCH).
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