:(

pilotwannabe · Posted: Mon May 15, 2006 2:31 pm Post subject: :(

Hi guys....

In the past day, two things have occured with my PC that I need a bit of help with.

- My computer shuts it self off and restarts every so often.

- My computer's not letting me read my e-mail. It requests my password (which it never used to do!!). I put in my password in but it won't let me login with it??

Are these two occurences connected??

Thanks Wink

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99jolegg · Posted: Mon May 15, 2006 2:49 pm Post subject:

The first point about shutting down could be a problem with over-heating of your computer. You can check for this by taking the side cover from your tower to allow more air to circulate and see if that temporarily solves the problem. It could also be a virus so run some checks on your anti-virus software.

Not sure about the email problem, sorry Sad

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edr1073 · Posted: Mon May 15, 2006 3:34 pm Post subject: pilotwannabe,

I would guess a virus. But how long before you start your machine does it do this? Is it all ready running then it shuts down and doesn't let you log back on. How old of a machine is it and what are the stats of you machine for further help.
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davidmac1 · Posted: Mon May 15, 2006 3:43 pm Post subject:

i had the same problem as your first. What happens was i turned it on and then not long after or just before i logged on the machine went off, it wasn't a full shut down but it didn't go straight off either, eventually i found that at the back of the tower, where the socket wire is, a bit was loose and wobbly, all i did was lift it up a bit then tighten a screw and it was fine. Don't know if that helps

pilotwannabe · Posted: Mon May 15, 2006 4:33 pm Post subject:

Thanks guys for your replies. I suspected a virus but the problem is the PC doesn't stay on long enough for me to do a scan Sad

. I did an experiment a minute ago whereby I turned it on a left it. No problem, it was on for about 30 mins but then as soon as I moved the mouse, it shut itself off and restarted.

edr1073, my parents bought the PC in 2002 if that helps, it was brand new.

And also, i'm not really sure what you mean by 'tower' Question

Thanks for your help Wink

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davidmac1 · Posted: Mon May 15, 2006 4:47 pm Post subject:

the tower is th e actual computer its where everything is, you put the disks in that bit, etc

edr1073 · Posted: Mon May 15, 2006 4:53 pm Post subject: pilotwannabe,

How much RAM (Random Acess Memory) does your machine have? What processor do you have Pentium 4, or AMD? Is the processor 2.0 gHz? How large is the C:\ or hard drive? What graphics card do you have? Sound card could very well cause this. Do you have all of the drivers up to date including the mother board? A lot of things to consider. That may make a difference.
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pilotwannabe · Posted: Mon May 15, 2006 4:58 pm Post subject:

OK, I have....

l MEDIA 5094

Intel Pentium 4 2.53GHZ
RAM = 512mb
80gig hard disk (of which I have only about 1gig left)
Chipset = Intel SiS650
Stereo Sound
nVidea GeForce 4 64mb

Hope this helps Wink

I havn't updated my dirvers....ever, to be honest I don't know how Embarassed

Thanks for your help
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edr1073 · Posted: Mon May 15, 2006 5:08 pm Post subject: pilotwannabe,

I am assuming that you have a Windows Machine you haven't mentioned that yet. If it is XP just turn on the updates and your machine will do automatic updates. If you have W2K. You can go to help within Internet Explorer and go to Windows updates. Or Right click on my computer and go to hardware. There you need to select the hardware that needs updating. Right click on the component and just go to update drivers. Hopefully this will help?

Good luck.
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pilotwannabe · Posted: Mon May 15, 2006 5:11 pm Post subject:

Thanks a lot edr1073, I have XP. Once I turn on automatic updates will it automatically update everything that needs to be updated?? Or will I have to maually select the drivers that need updating??

Thanks again Wink

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Oberkomando · Posted: Mon May 15, 2006 6:43 pm Post subject:

It will do it automatically, if the pc is on default, if not go to your panel and select security center and turn on the auto actualizations.
Hope this helps Smile

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edr1073 · Posted: Mon May 15, 2006 7:03 pm Post subject: pilotwannabe,

You are very welcome. I hope that this resolves your issues.
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pilotwannabe · Posted: Tue May 16, 2006 6:55 pm Post subject:

Well, I did a virus scan and I think I can say its all clear although it shut itself down just before finishing the last Windows files. I've turned on Automatic Updates but as yet have had no downloads and i've also taken one of the side-covers of my tower so i'll see if this helps.

Thanks again Wink

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edr1073 · Posted: Tue May 16, 2006 7:30 pm Post subject: pilotwannabe,

If you haven't gotten an update by now you may want to go to the site manually and force the updates. If you don't use Outlook Express do not allow that up date as it will bog you down in regular Outlook. Since your virus scan isn't finishing that indicates to me that you do ahve a problem somewhere in you system32 which is in the root of windows. Try to updat if possible. SOmetimes windows don't like updates so you have to force it, without breaking anything of course. How is your temperature holding?
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Ed
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pilotwannabe · Posted: Tue May 16, 2006 7:45 pm Post subject:

Thanks for the info. My temperature doesn't seem abnormally high and the fan sounds normal so I think you could be right in that it is a fault. I will attempt to get some updates and let you know Wink

Thanks

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