Activation Problem

Gordy L · Guest

Hi,
I'm hoping for some direction here. I loaded the game(deluxe) on my pc and got to the activation screen. I entered the key# and hit enter. I could see 2 icons and the words" making connection" and then I got the message "a technical problem occurred while accessing the online server. We apologize for the inconvenience, please check your internet connection ....etc." below that there were 3 radio buttons 1-activate by internet, 2-activate by phone or 3- activate later. I tried the phone item and got the next message "An error occurred while attempting to activate product. The problem may be due to an incomplete install. Reinstall and try again. " Because of the length of time to reinstall I just went into flying. The program then timed out after 30 min. I tried numerous times after to repeat the above with same result. I then called microsoft. They transfered me to technical support. There was a voice recording that asked me to enter a product ID#. I went into the application to find it under "help" the last item. When I clicked on that it said" demo version10.0 build 60905.00 id# . That's right, it was blank. I could not give them and an ID#. So I had to hang up. So then I thought, I'll e-mail them. Again, after several questions they asked for the ID#. So I had to stop that method. I ended up e-mailing customer service, but so far I have had no response.
My first question is, Why is there no ID#. Does it appear there after activation? I bought the product from Best Buy and it was tightly sealed so I can't believe the package was tampered with.
My second question is has any one else seen this problem, and how did it get resolved for you?

DBuck · Guest

Gordy,

I am having the same problem with my deluxe. I have called and left e-mails and Microsoft Tech support. I have even tried the 888 activation number and nothing. I can't believe there is nothing out on this yet. I have tride numerous times to activate and nothing. Anybody have any solutions?

Guest · Posted: Sat Oct 21, 2006 11:28 pm Post subject: flight sim x

you can find the key inside the jacket just under the instruction booklets stuck to the jacket

DBuck · Guest

Sorry guaest, it's not about the not finding the product key. You'd have to be blind not to see it (Yellow sticker with "Product Key"). The issue is with the MSFSX activation website not working or the product key not being authorized, AND Microsoft not addressing the issue effectively. Customer Service should not involve 2 hour wait times only to get disconnected or speak to someone in India that does not know a thing about the product, other then what is scripted on a piece of paper in front of them.

To respond again to Gordy, I just brought the game back and switched for a Deluxe that had not been previously opened. Even the EB Staff tried to call MS Tech and was on hold for 2 hours. My new copy installed and activated without issue. Good Luck Gordy.

Guest · Posted: Mon Oct 23, 2006 11:42 pm Post subject: [product activation]

Yes this know return the game it will not work how many times oyu return it. this was also a problem for me...

BoeingLover · Guest

I have installed FSX Deluxe on my computer without a glitch. After instillation the activation screen popped up, I entered all the required information and Microsoft successfully accepted it. I played FSX for a while and then restarted my computer. This is where it gets ugly! I click on the icon, and what pops up the activation screen! I reentered the product key and it says there is an error no matter how many times I entered it. I even called Microsoft and they gave me a new code and still did not work. I have been seeing many other similar problems like this one on forums, so Microsoft is going to have to do something to fix this. In the meantime I have paid for a full price game which only allows you to play 30 minutes in trial mode!

Thank you for your help and time and let's hope Microsoft fixes this issue soon.
Boeinglover

Guest · Guest

I had this same issue with my copy of deluxe--after spending hours on the phone with Microsoft, they gave me a simple registry edit that fixed the problem and allowed me to activate.

I'm at work now, and I don't have the info with me, but I can post it when I get home.

Note that this isn't a "hack" for people to pirate the program; you still have to enter your valid Product Key, and you still have to activate with Microsoft.

I'll bookmark this thread, and if people are still having the problem, I'll post the solution when I get home.

Guest · Guest

Okay, it's me again. I looked on my work system, and I think I remember the registry key to change. I'm 99% sure, at least.

The registry key you want is under:

HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/Control/Class

Look for the key that starts with "{4D36E967". In that key there is a variable called UpperFilters. On my system at home, before Microsoft helped me fix it, this had no value. (If you do have a value there already, you may want to hold off on doing this until I can verify this procedure when I get home. Or write down the value that was there in case this doesn't work.)

But if yours is blank, then double click this key and add the value "PartMgr" (without the quotes).

Then reboot your machine, and try to activate again. This worked for me.

As I said, I don't have my notes in front of me, but I'm pretty sure this was the right key. If you're nervous about this, then don't do it, and I'll verify when I get home later.

Good luck!

Guest · Guest

Me again; just wanted to say I've double-checked my notes, and the above is correct. Hope this helps someone!

BoeingLover · Guest

I looked under HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/Control/Class
and found "{4D36E967" and the variable called UpperFilters, but I already have the value "PartMgr". So my problem might be different than yours. If you see or have any additional information please post it.

Thank you for the help,
BoeingLover

sgtmike74 · Guest

I have checked my registry and I too already has the value "PartMgr" so is there anything else I can do to get this thing to activate?

Murfi · Posted: Thu Nov 30, 2006 12:27 pm Post subject:

I did have the problem, just ring the number given to you, you go through to a computer and it activates the game for you.

If it didn't work for you download this:

http://flyawaysimulation.com/postt22449.html

Protocol · Guest

first of all! let's konw what is activat product key used for? It's about sending information about your PC hardware which not contain any personality information and the hardware also had product number as serial number! In the first time you used Flight Simulator X and you've succed activated Pro. Key it's return succed into Regedit wihich let you continue anytime to start FLX without pop up activation dialog.
to resolving this problem to active yours key make sure to uninstall the software and go to RUN type regedit and press F3 and type flight simulater X press enter and delet the (Key, Values, Data) press again F3 and do the step again and over again 'till get message ( not found ) reinstall the game and have fun!

User12345 · Guest

Can anyone please post their serial key!!??

anonymouse91 · Posted: Sun Apr 22, 2007 8:35 pm Post subject: Re: Serial Key

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