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PSS Has Ceased Trading

Posted on Sat, 09 Feb 2008 05:36:06 GMT
In an attempt to halt the current speculation surrounding Phoenix Simulation Software, the closure of their web site and the lack of response to support and emails, I would like to make public the following statements.

PHOENIX SIMULATION SOFTWARE
REGRET TO ANNOUNCE

That the Company and web site have ceased trading.

PSS have experienced severe difficulties both of a personal and financial level that unfortunately at this time cannot be remedied. The financial difficulties are mainly caused by the individuals who preferred to use sites like pirate bay instead of paying to support the growth and continuation of PSS and then clogging up our forums with technical support queries for products you don't actually own , You know who you are! As a result of this former CEO Graham Waterfield has been left with no alternative but the closure of the company and early retirement.

However, I Antony Waterfield son of Graham along with an investment consortium are in the process of establishing a new company and acquiring the rights, intellectual property & existing customer base from PSS in order that we may keep the company alive and progress it to a higher level. This will include but is not limited to the following:

  • Improved more user friendly web site/ product catalogue.
  • Improved technical support sytem including knowledge base and ticketing.
  • Upgrade existing products to FSX where possible.
  • Development of further Expansion products for Fs2004/FSX

In the mean time a limited version of the former PSS web site system will be available shortly so existing customers can gain access to previously purchased products and we are taking steps to reintroduce a basic temporary technical support system.

I would like to personally thank the Avsim staff, Tom Allensworth, Robert Kirkland along with John Room, Rob Elliot, Ben Jones etc. for their continued effort supporting the users of PSS products in the forums during this outage.

Antony Waterfield

Download iconDon't forget... We have a huge selection (over 24,000 files) of free mods and add-ons for FSX, P3D & X-Plane in the file library.  Files include aircraft, scenery, and utilities  All are free-to-download and use - you don't even need to register.  Browse on down to the file library here.

Ian Stephens

About Ian Stephens

Ian Stephens is a flight simulation enthusiast also with a keen interest in aviation and technology.  Ian spends a lot of his time experimenting with various simulator packages but has a love for Microsoft Flight Simulator X because of the huge selection of add-ons available.  However, Ian also has copies of Prepar3D and X-Plane installed. 

Ian has been writing for Fly Away Simulation for over 9 years.  Should you wish, you can contact Ian via email at ian.stephens@flyawaysimulation.com.

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