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We don't offer one-to-one install support, but you're covered

Every simulator installs mods slightly differently, so we built a library of tested answers instead. Start here:

Installing mods in MSFSCommunity folder, packages, liveries Installing mods in FSX & P3DAircraft, scenery, panels, gauges Installing mods in X-PlaneCustom Scenery, Aircraft folder, libraries Ask Fly AwayDescribe your problem, get a step-by-step answer Ask the forumSimmers who've solved it before

If the download itself is broken or flagged by your antivirus, choose A problem with a download above.

Publishing goes through Fly Away Creators

Upload once, we review it, shoot the screenshots, write the listing and host it. You keep control of every release and see live download stats.

Publish a modFree for freeware developers Creator sign inUpdate a mod, pause downloads, view stats Creator FAQReview, rights, screenshots, timing

Stuck inside the portal? Choose Creators portal help above and tell us what happened.

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Paid through a PayPal account? You can cancel instantly yourself: log in to PayPal, open Settings → Payments → Automatic payments, pick Fly Away Simulation and choose Cancel. No need to write to us.

Paid by card or Apple Pay? Send this form and the PRO team will cancel it for you, normally within a few hours. Your paid period stays active until it ends, and you can rejoin any time.

Receipts for PRO come from PayPal (card and Apple Pay payments are processed by PayPal too). Include the date and amount of the charge and we'll find it. To cancel instead, choose Cancel my PRO membership.

Paste the mod page link below. For an antivirus flag, include the vendor and detection name; we'll re-scan the file and reply. Every download page also lists the file's SHA-256 so you can check your copy matches ours.

We only host freeware with permission or under licences that allow it, and we remove disputed files quickly. Paste the listing link and tell us how you're connected to the work.

Include the mod title or submission and what you were doing when it went wrong. Screenshots help: describe them here and we'll ask if we need them.

Press releases and review copies go to our editor Ian Stephens; media, advertising and partnership enquiries to Ryan Barclay. Either route works through this form.

Starts with "I-" (PayPal account) or "C-" (card / Apple Pay). It's in your PRO signup receipt.

Plain text is fine. We can't receive attachments here; if we need a file we'll ask.

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Fly Away Simulation
c/o RBFTP Networks Ltd
Mountview Court, 1148 High Road
Whetstone, London N20 0RA
United Kingdom

UK +44-203-318-0477  ·  USA +1-323-375-2119
Press and urgent site issues only, 9am–6pm London time, weekdays. Account and PRO support is handled by email so every request is tracked — please use the form.

Fly Away Simulation is owned and operated by RBFTP Networks Ltd, registered in England No. 05718807. About us · Terms & privacy