Learn how to use GSX Pro in MSFS 2024 for boarding, catering, fuelling, pushback and arrivals, with fixes for doors, gates and missing menus.
To use GSX Pro in Microsoft Flight Simulator 2024, install and activate it on PC, load an aircraft at a gate, open GSX from the in-sim toolbar, then request ground services in sequence: deboarding, catering or fuelling, boarding and pushback. Correct aircraft and airport profiles are what make doors, vehicles and stopping positions line up.
GSX Pro first-time setup in MSFS 2024
GSX Pro must be installed on Windows PC through the FSDT Universal Installer. Select the Microsoft Flight Simulator 2024 target, activate the licence and confirm that the installer has created the required package link in the simulator’s Community folder.
Do not copy an old GSX installation manually from the MSFS 2020 Community folder. This can leave MSFS 2024 pointing to an outdated or incomplete package. Use the installer for repairs and updates; our GSX Pro installation and update checklist explains the correct process.
GSX also depends on its external Couatl engine running in Windows. Let the aircraft and airport finish loading before opening the GSX toolbar panel, particularly at detailed third-party airports.
How do I use GSX Pro for a complete flight?
The most reliable workflow is to complete one service before requesting the next, especially while testing a new aircraft or airport profile.
- Load at a parking stand: choose a gate or ramp position from the MSFS 2024 world map rather than starting on a runway. The aircraft should be centred reasonably close to the stand’s recognised stop position.
- Open the GSX toolbar panel: select the GSX icon from the in-sim toolbar. If GSX presents nearby parking positions instead of services, confirm the correct stand or use its repositioning option.
- Secure the aircraft: set the parking brake, shut down the engines when required and provide electrical power through the APU or ground power. GSX will prompt for beacon, doors, chocks or brakes when the selected service needs them.
- Request turnaround services: after an arrival, begin with deboarding. Catering and fuelling normally follow before boarding. For an originating flight, skip deboarding and request only the services the flight needs.
- Prepare the load: set the intended passenger, baggage and fuel quantities through GSX, imported flight data or the aircraft’s own EFB, depending on the aircraft. With custom fuel systems, GSX may animate the fuel truck while the aircraft’s EFB controls the actual fuel quantity.
- Start boarding: connect the jetway or allow GSX to send stairs and buses, then open the doors named in the prompt. Automatic door handling varies by aircraft; many add-ons still require doors to be operated through their EFB or cockpit controls.
- Request pushback: close the doors, remove ground equipment and choose the required pushback direction or custom route. Confirm the direction shown rather than assuming it is described from the tug driver’s viewpoint. Release the parking brake only when instructed, start the engines when permitted, then set the brake again for tug disconnection.
At the destination, park at the assigned stand, set the brake, shut down safely and request deboarding. Avoid calling the default MSFS ground services for the same job while GSX is active; using both systems can create duplicated vehicles or conflicting jetway commands.
What do aircraft and airport profiles change?
An aircraft profile controls how GSX interacts with the aeroplane, while an airport profile defines what happens at each stand.
| Profile | What it controls | When to change it |
|---|---|---|
| Aircraft profile | Door positions and types, cargo loaders, stairs, ground height and service connections | Vehicles miss the doors, loaders use the wrong side or GSX waits for a door that does not exist |
| Airport profile | Stand stop points, walk-in gates, vehicle positions and pushback routes | The marshaller stops you incorrectly, equipment appears inside buildings or pushback follows the wrong path |
Profiles must match the exact aircraft variant and installed airport scenery. An airport profile made for a third-party version of an airport can be badly misaligned with the default scenery even though both use the same ICAO code. Likewise, closely related passenger and cargo aircraft may have different door layouts.
Why is GSX stuck waiting for a door or service?
GSX usually stalls because the selected profile does not match the aircraft, the required door state is not being reported, or the stand geometry differs from the installed scenery.
- “Open door” prompt never clears: open the exact door through the aircraft’s EFB or controls. If it is already open, check that GSX has the profile for the correct aircraft variant.
- No parking position is recognised: move closer to the stand centre or use GSX repositioning. A scenery-specific airport profile may also be required.
- Passengers or crew cannot board: make sure the jetway, stairs or walking route reaches the configured door. Visible seated passengers are supported only in compatible aircraft, so their absence does not necessarily mean boarding failed.
- Vehicles appear in buildings or through the aircraft: remove an incompatible airport profile, check for duplicate airport scenery and verify the aircraft’s door coordinates.
- The toolbar menu is missing: confirm that Couatl is running and that the installer linked GSX to the correct MSFS 2024 Community folder. Follow our missing GSX menu and Couatl troubleshooting steps if restarting the flight does not restore it.
After changing an aircraft or airport profile, restart Couatl through the available GSX controls or reload the flight so that cached positioning data is replaced.
Can you use GSX Pro on Xbox or PlayStation?
No. GSX Pro is a PC add-on because it needs the external Couatl programme and access to simulator package files. MSFS 2024 is available on Xbox Series X|S, PS5 and PS5 Pro, but those consoles cannot run GSX Pro; our GSX Pro platform compatibility explanation covers the limitation in more detail.