How do I use double jetways with GSX in MSFS?

To use double jetways with GSX Pro in Microsoft Flight Simulator, park at a stand with two independently animated bridges, align the aircraft precisely, then select Operate Jetways in the GSX menu. Both bridges will connect only if the scenery, parking position and aircraft’s usable passenger doors are compatible.

What do I need for two GSX jetways to connect?

A true double-jetway setup needs two functional bridges assigned to the same parking stand. Two jetways visible beside a terminal are not necessarily both usable: one may be static, associated with an adjacent stand or unable to reach your aircraft type.

• A suitable gate: Use a stand designed for the aircraft’s size, normally with bridges positioned for the forward left passenger doors.
• Two usable doors: The aircraft must expose suitable passenger-door or interactive-point data. L1 and L2 are the usual targets.
• Accurate parking: A few metres too far forward, aft or sideways can put the second bridge outside its movement limits.
• Correct profiles: GSX aircraft and airport profiles should contain accurate door and stopping positions.

An airport profile can improve the stop position, while an aircraft profile defines where GSX expects doors and services. Our guide to installing and checking GSX airport and aircraft profiles covers both. Profiles cannot turn a static scenery object into an animated jetway or add a missing second bridge.

The simulator and scenery still control much of the physical bridge movement. A correct GSX door position helps ground services, but it cannot always override faulty aircraft interactive points or badly authored jetway geometry.

How do I connect both jetways in GSX?

Use GSX as the single control source and allow each bridge to finish moving before issuing another command.

1. Choose the correct stand. Select a gate intended for your aircraft category and confirm that both bridges belong to it.
2. Park on the centreline. Follow the GSX marshaller or docking guidance to the stop point. If you spawned at the gate in the wrong position, use GSX’s reposition function before connecting services.
3. Secure the aircraft. Set the parking brake and shut down the engines before beginning normal boarding or deboarding operations.
4. Open the GSX menu. Use the GSX entry on the Microsoft Flight Simulator toolbar and select Operate Jetways.
5. Wait for both bridges. They may begin moving at different times. Repeating the command while they are in motion can toggle them back to the retracted position.
6. Check the doors. Each bridge should approach a different passenger door, normally L1 and L2. Open doors manually if the aircraft does not provide automatic GSX door control.
7. Start boarding or deboarding. Where the aircraft, profile and jetway models support multiple passenger routes, GSX can use the connected doors. Passenger animation may still favour one route at some airports.

Do not follow this by requesting a jetway through the simulator’s ATC menu. The second command can retract bridges that GSX has already connected.

Why does only one GSX jetway move?

One bridge usually stays parked because it is static, linked to another parking spot, outside its operating envelope or conflicting with another jetway installation.

• The second jetway never reacts: Try another known double-bridge stand. If the problem follows one particular gate, it is probably a scenery limitation rather than an aircraft problem.
• It moves but cannot reach: Reposition the aircraft and verify the gate is suitable for its length and wingspan. An incorrect GSX stop point is a frequent cause.
• Both bridges target one door: Check the aircraft’s L1 and L2 positions and any supplied aircraft profile. Fundamentally incorrect scenery geometry may require using another stand.
• The bridges overlap or appear twice: A custom airport may be displaying its own jetways alongside GSX replacements. Exclude that airport from replacement processing; our GSX installation and airport-exclusion instructions explain where this is handled.
• Nothing moves at any gate: This points to GSX, Couatl or simulator jetway control rather than double-jetway compatibility. Work through our GSX jetway movement troubleshooting checks.

A mistake we see constantly is judging compatibility from appearance alone. Some airport models depict two bridges but animate only one, while others provide two animated bridges that are not both associated with the selected parking node.

Can GSX add a second jetway to any gate?

No. GSX Pro can replace supported jetway models and operate jetways already defined by the airport, but it does not automatically add a second functional bridge to every stand.

Choose custom scenery containing properly authored multiple jetways when dual boarding is essential. Even then, the aircraft must fit the stand and provide reachable passenger doors. GSX Pro also depends on external desktop components, so this procedure is limited to PC installations of Microsoft Flight Simulator; it is not available on Xbox or PlayStation consoles.